Join Kwara as a trainee, and kick-start your fintech career!
Are you eager to fast-track your career in fintech? Then apply for the Kwara Customer Success Traineeship!
What you can expect:
- Be part of a fast-growing tech startup team
- Learn how to build and grow a successful Customer Success department from the ground up
- Gain a customer-oriented mindset
- Learn about data transformation at financial institutions
- See how customer service impacts business success
- Join a team of 2 other trainees who will learn along with you
A day in the life of a Customer Success Trainee means:
- Helping customers go live on our digital banking platform by supporting data migration
- Supporting training of Kwara customers on our platform
- Creating digital content to help customers succeed with our platform
- Taking ownership of customer requests and get them from problem to solution
- Improving the Customer Success department with your insights and experience
What do we expect from you?
- You are a driven and ambitious graduate
- You are eager to learn independently and with others
- You are autonomous in problem solving and take initiative
- You deeply care about the success of the customer
- You communicate excellently with all stakeholders, internal and external
Program Overview
3 MONTHS: Customer General Trainee (Introduction)
3 MONTHS: Customer Onboarding Specialist Trainee (Track 1)
3 MONTHS: Customer Success Specialist Trainee (Track 2)
Successful trainees will join our Sales or Customer Success teams full-time 🚀
FAQ
How long does the program take?
Will I get the chance to join Kwara full-time afterwards?
Will I get compensated for my efforts?