Join Kwara as a trainee, and kick-start your fintech career!

Are you eager to fast-track your career in fintech? Then apply for the Kwara Customer Success Traineeship!

What you can expect:

  • Be part of a fast-growing tech startup team
  • Learn how to build and grow a successful Customer Success department from the ground up
  • Gain a customer-oriented mindset
  • Learn about data transformation at financial institutions
  • See how customer service impacts business success
  • Join a team of 2 other trainees who will learn along with you

A day in the life of a Customer Success Trainee means:

  • Helping customers go live on our digital banking platform by supporting data migration
  • Supporting training of Kwara customers on our platform
  • Creating digital content to help customers succeed with our platform
  • Taking ownership of customer requests and get them from problem to solution
  • Improving the Customer Success department with your insights and experience
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What do we expect from you?

  • You are a driven and ambitious graduate
  • You are eager to learn independently and with others
  • You are autonomous in problem solving and take initiative
  • You deeply care about the success of the customer
  • You communicate excellently with all stakeholders, internal and external
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Program Overview

3 MONTHS: Customer General Trainee (Introduction)

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3 MONTHS: Customer Onboarding Specialist Trainee (Track 1)

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3 MONTHS: Customer Success Specialist Trainee (Track 2)

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Successful trainees will join our Sales or Customer Success teams full-time 🚀

Apply now!

FAQ

  • How long does the program take?expand

  • Will I get the chance to join Kwara full-time afterwards?expand

  • Will I get compensated for my efforts?expand

Developer? Marketer? Check out our other open roles