SOS SACCO has over 300 members. Their membership is spread across the Kenyan towns of Mombasa, Eldoret, Nairobi, Meru and Kisumu. The SACCO wanted a core banking system that would help them to improve service delivery to members. They also wanted a system that would offer mobile banking to its members. Initially they used Excel, which required a lot of manual updating. In addition, their member application process took long due lots of paperwork.
In April 2020 during the height of Covid 19, they signed up for Kwara Pronto. We launched Kwara Pronto last year to help SACCOs at risk of disruption from the Coronavirus pandemic to quickly go digital, remain in operation and continue serving members.
They got onboarded on Pronto and used it for 4 months. In September 2020 they converted to Kwara Core, our SACCO admin platform. In October we launched Kwara Connect, our SACCO Member App. SOS SACCO was the first SACCO to use this digital solution to enable their members to view their SACCO accounts in real time, from anywhere.
Since they started using Kwara they have been able to generate members’ statements efficiently and in time. The system has also greatly improved member registration up from 7 days to 15 minutes. This is 224 times as fast.