The just concluded 2021 World Credit Union Conference opened up the conversation on digital transformation in credit unions. The conference welcomed hundreds of credit union professionals with discussions on the digital future credit unions must prepare for going forward.
The need to digitize operations in credit unions is critical especially now when we are dealing with the challenges occasioned by the Covid 19 pandemic. In order to improve service delivery and empower members, credit unions need to entrench a digital mindset in their operations. Fintech has given the cooperative sector an opportunity to automate systems and operate as digital financial institutions.
We should leverage these opportunities to create a digital overhaul in our credit unions. This is a sure way to reinvent and build a foundation for a change-ready and future-proof digital organizations.